Terms and Conditions - Computer Care Pros

Computer Care Professional LLC TERMS AND CONDITIONS

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By submitting this form and signing up for texts, you consent to receive billing, customer service and support department messages from Computer Care at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP. Reply HELP for help. Privacy Policy & Terms https://ccp.care/terms-and-conditions/

By registering with, accessing, or otherwise using this website or any of our service, you hereby agree to be bound by these Terms and conditions set forth below.

Service Terms And Conditions:

The sale of Equipment & Services by Computer Care Professional LLC to the Customer are subject to the following terms and conditions regardless of other terms and conditions

in any purchase order, document, or other communication of Customer. This agreement may only be modified in writing signed by authorized

representative of both Computer Care Professional LLC and Customer.

1. SCOPE OF WORK. proposals are valid for 30 days from date of proposal. Beyond that time Computer Care Professional LLC reserves the right to revise any or all portions

of it. This proposal is based upon the use of straight time labor only unless stated otherwise in this proposal. Unless specifically noted in the statement

of the scope of the work or services undertaken by Computer Care Professional LLC under this agreement, Computer Care Professional LLC’s obligations under this agreement expressly exclude any work or service of any nature associated or connected with the identification, abatement, clean up, control, removal or disposal of

environment Hazards or dangerous substances, to include but not to be limited to asbestos, PCBs, or mold discovered in or on the premises.

Proceeding with the scope of work defined in this agreement indicates acceptance of the terms & conditions of the agreement.

2. INVOICING & PAYMENTS. Computer Care Professional LLC may invoice Customer for all materials delivered to the job site or to an off-site storage facility and for the work

performed on-site and off-site. Customer agrees to pay Computer Care Professional LLC amounts invoiced upon receipt of invoice. Waivers of lien will be furnished upon

request, as the work progresses; to the extent payments are received. If Computer Care Professional LLC’s invoice is not paid within 30 days of its issuance, it is delinquent

and Computer Care Professional LLC shall add a percent per month of interest onto delinquent amounts up to the legal limits. I agree to pay all invoices on or before the invoice due date.

3. WARRANTY. Computer Care Professional LLC is not the manufacturer of the Equipment, Products or Software. To the extent legally and contractually permitted,

Warranty period shall be 12 months from the date of delivery of the Equipment, Products or Software. For Equipment or Products installed by

Computer Care Professional LLC, if Customer provides written notice to Computer Care Professional LLC of any such defects within thirty (30) days after the appearance or discovery of such

defect, Computer Care Professional LLC shall, at its option, repair or replace the defective equipment and return said equipment to Customer.

COMPUTER CARE PROFESSIONAL LLC MAKES NO OTHER WARRANTY, EXPRESS OR IMPLIED, SUCH AS WARRANTY OF MERCHANTABILITY, FITNESS FOR PURPOSE OR NON-

INFRINGMENT. COMPUTER CARE PROFESSIONAL LLC FURTHER DISCLAIMS THAT THESE WARRANTIES DO NOT EXTEND TO ANY EQUIPMENT DUE TO NORMAL WEAR AND TEAR OR TO EQUIPMENT WHICH HAS BEEN REPAIRED BY OTHERS, ABUSED, NEGLECTED, ALTERED, IMPROPERLY USED, DAMAGED (WHETHER CAUSED BY ACCIDENT OR OTHERWISE), MODIFIED, USED FOR PURPOSES OTHER THAN MANUFACTURER’S INTENTION, OR WHICH HAS NOT BEEN PROPERLY AND REASONABLY MAINTAINED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO CUSTOMER. IN THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD.

4. INDEMNIFICATION. Customer shall indemnify, defend and hold Computer Care Professional LLC harmless from any claims based on (i) Computer Care Professional LLC compliance with Customer’s designs, specifications, instructions, (ii) modification of any Product by anyone other than Computer Care Professional LLC (iii) negligent act or omission by Customer, (iv)breach of this agreement. UNDER NO CIRCUMSTANCES SHALL COMPUTER CARE PROFESSIONAL LLC, ITS AFFILIATES OR SUPPLIERS BE LIABLE FOR ANY OF THE FOLLOWING, EVEN IF INFORMED OF THEIR POSSIBILITY; DAMAGES CLAIMS BY ANY THIRD PARTY, WHETHER OR NOT THE CLAIMS ARE BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR OTHERWISE; LOSS OF, DAMAGE TO, DATA; SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, INDIRECT DAMAGES, OR ANY ECONOMIC CONSEQUENITAL DAMAGES; OR LOST PROFITS, BUSINESS REVENUE, GOODWILL, OR ANTICIPATED SAVINGS.

5. LIMITATION OF LIABILITY. Computer Care Professional LLC’s entire liability to Customer in the aggregate is limited to Customer’s direct damages up to an amount not to

exceed USD $3,000.

6. TAXES. The price of this proposal does not include duties, sale, use, excise or other similar taxes unless required by federal, state or local law or unless stated otherwise in this proposal. Customer shall pay, in addition to the stated price, all taxes not legally required to be paid by Computer Care Professional LLC or, alternatively, shall provide Computer Care Professional LLC with acceptable tax exemption certificates.

7. FORCE MAJEURE/DELAYS. Computer Care Professional LLC shall not be liable for any delay or failure to fulfill its obligations under this agreement due to causes beyond

its reasonable control resulting from or attributed to acts of circumstances beyond Computer Care Professional LLC’s control, including but not limited to epidemics,

pandemics, acts of God, man-made or natural disasters, medical crisis, criminal acts, transportation delays, Government required shut-downs,

labor disputes, conditions of the premise, acts or omissions of the Customer, Owner or other Contractors or delays caused by an inability to obtain

labor (direct or subcontracted) or materials, products, equipment or software. If any product required to complete work becomes temporarily or

permanently unavailable, Computer Care Professional LLC shall (a) be excused from furnishing said materials or equipment, or (b) be reimbursed for the difference

between the cost of the materials or equipment unavailable and the cost of an agreeable substitute therefore.

8. Electronic communication
By using this website or communicating with us by electronic means, you agree and acknowledge that we may communicate with you electronically on our website or by sending an email to you, and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement, including but not limited to the requirement that such communications should be in writing.

9. Termination of use
We may, in our sole discretion, at any time modify or discontinue access to, temporarily or permanently, this website or any of our Services. You agree that we will not be liable to you or any third party for any such modification, suspension or discontinuance of your access to, or use of, the website or any content that you may have shared on the website. You will not be entitled to any compensation or other payment, even if certain features, settings, and/or any Content you have contributed or have come to rely on, are permanently lost. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website. software or other services we provide.

10. Refunds and returns

Refunds and returns will be at Computer Care Professional LLC’s discretion.

10. GENERAL:

a. Permits required for the execution of the work shall be obtained and paid for by the Customer unless stated otherwise in this proposal.

b. All disputes involving more than $3,000 shall be resolved by arbitration in accordance with the rules of the American Arbitration Association. The prevailing party shall recover all legal costs and attorney’s fees incurred as a result. Nothing here shall limit any rights under construction lien laws.

c. Insurance coverage in excess of Computer Care Professional LLC’s standard limits will be furnished when requested and required and at Computer Care Professional LLC’s discretion

the costs of this additional insurance may be passed on to the Customer. No credit will be given or premium paid by Computer Care Professional LLC for insurance afforded by others.

d. The Parties hereto agree to notify each other immediately upon becoming aware of an inspection under, or any alleged violation of, the Occupational Safety and Health Act (OSHA) relating in any way to the project or project site.

e. The unenforceability of or invalidity of any of these terms or conditions will not affect the remainder of the terms & conditions.

f. This Agreement shall be governed in accordance with the laws of the state of Arizona, US.

g. Computer Care Professional LLC and Customer agrees that electronic signatures may be used and will be legally valid, effective and enforceable. NO sovereign immunity: Signer, the company and/or government agency it represents, under the Laws of the U.S. or of any other jurisdiction affecting CUSTOMER is subject to private commercial law and suit. Neither CUSTOMER nor its properties or assets is entitled to sovereign immunity under any such Laws. CUSTOMER 's performance of its obligations hereunder constitute commercial acts done for commercial purposes.

h. Some products and services may require the use monitoring, recording, logging and similar tools which are needed for troubleshooting purposes and to check and confirm the quality of the product or service, including but not limited to Remote Monitoring Software, Video and/or audio recording, Remote Control Software, logging, etc.

i. Public Performance If Customer engages in a public performance of any copyrighted material contained in any of the Services, Customer, and not CCP, shall be responsible for obtaining any public performance licenses at Customer’s expense.

j. Software Licensing Customer, and not CCP, shall be responsible for all software licensing and to comply with software license agreements.

k. Service Start Date and Term The “Initial Term” shall begin upon installation of Service or equipment and shall continue for the minimum term of 12 months. THIS AGREEMENT SHALL AUTOMATICALLY RENEW FOR ONE (1) YEAR TERMS (EACH AN “EXTENDED TERM”) UNLESS A PARTY GIVES THE OTHER PARTY WRITTEN TERMINATION NOTICE AT LEAST THIRTY (30) DAYS PRIOR TO THE EXPIRATION OF THE INITIAL TERM

l. Termination Customer may terminate any Service before the end of the Term selected by Customer above in the Service Terms upon at least thirty (30) days written notice to CCP; provided, however, if Customer terminates any such Service before the end of the Term (except for breach by CCP), unless otherwise expressly stated in the General Terms, Customer will be obligated to pay CCP a termination fee equal to the nonrecurring charges (if unpaid) and One Hundred Percent (100%) of the monthly recurring charges for the terminated Service(s) multiplied by the number of months, including partial months, remaining in the CCP may terminate this Agreement without liability at any time prior to installation of Services.

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Clients Responsibility

You agree to provide us with access to all necessary technical records, documents, account access, information, and unrestricted access to you and your personnel as required to perform the services. You will also be responsible for ensuring the accuracy and completeness of the information provided.

Any additional services will be billed separately for more complex work, including periodic meetings to review systems performance. Unpaid balances will be subject to a monthly service charge of one and one-half percent (1.5%). If unpaid balances are not paid in a timely manner all work on the engagement may be stopped and/or reverted. A set-up fee of $500.00 and retainer fee of $800 will be required to begin services.

To maintain your systems ( including, but not limited to, running at optimal capacity, secured, updated) Computer Care Professionals LLC may complete the following services, at your expense, including, but not limited to:

Record and respond to technical support requests, as needed.
Prepare needed estimates for new equipment, repairs, projects, if necessary, with follow-ups.
Record and maintain current list of computers, as needed.
Maintain list of online and on-premise user accounts, as needed.
Monitor computers, internet connection, Wi-Fi network, as needed.
Record Support Tickets and track support time.
Propose cost cutting measures on unused or unneeded technology services, as needed.
Install critical software updates, as needed.
Work with Internet, Phone service and other 3rd party technology vendors, as needed.
Provide ongoing support for QuickBooks, Sage and other critical business applications, as needed.

DISCLAIMER

THIS SITE IS PROVIDED BY COMPUTER CARE PROFESSIONALS LLC ON AN "AS IS" AND "AS AVAILABLE" BASIS. COMPUTER CARE PROFESSIONALS LLC MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, COMPUTER CARE PROFESSIONALS LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, COMPUTER CARE PROFESSIONALS LLC DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, FOR ANY SERIVCES AND/OR PRODUCTS OFFERED ON THIS SITE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK. THIS DISCLAIMER DOES NOT APPLY TO ANY PRODUCT WARRANTY OFFERED BY THE MANUFACTURER OF THE ITEM. THIS DISCLAIMER CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE FOREGOING LIMITATIONS MAY NOT APPLY TO YOU.

LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL OR EQUITABLE THEORY, WHETHER IN TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE, SHALL COMPUTER CARE PROFESSIONALS LLC OR ANY OF ITS EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, MEMBERS, VENDORS OR SUPPLIERS BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES OF ANY NATURE ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THE SITE and/or SERVICES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, LOSS OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF COMPUTER CARE PROFESSIONALS LLC HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL COMPUTER CARE PROFESSIONALS LLC BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE FEES PAID BY YOU IN CONNECTION WITH YOUR USE OF THE SITE DURING THE SIX MONTH PERIOD PRECEDING THE DATE ON WHICH THE CLAIM AROSE.

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Signed by Gustavo Sanchez
Signed On: March 10, 2026

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January 29, 2025 12:34 AM MST

Computer Care Professional LLC TERMS AND CONDITIONS Uploaded by Gustavo Sanchez - send@sending.win IP 98.175.188.165

February 26, 2025 9:56 AM MST